30 January 2025 5pm – 9pm Community London

Overview

Please join the IWFM Customer Experience SIG for our Annual General Meeting (AGM) at 5pm on Thursday 30 January 2025.

The formal proceedings of the AGM will include highlights of our activities from last year, and our plans for 2025 followed by networking.

We’ll be announcing our guest speaker soon.

Sponsors

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Speakers

Ethos Farm

Ethos Farm are award-winning specialists in Employee Experience (EX) and Customer Experience (CX). We work with leading brands globally across sectors including aviation, retail and rail, to cultivate and nurture thriving cultures; brilliant employee experiences deliver exceptional customer experiences. We deliver a comprehensive end-to-end approach; we start by defining a service vision, then recruit, motivate and lead ambassadors that reflect your brand, and connect them with learning solutions to bring your service vision to life. The outcome? Thriving teams, smiling customers and flourishing business.