Ian is the Head of Workplace for EMCOR UK, a leading facilities management company providing a range of customer-centric solutions through workplace transformation, IFM, data-led asset management and carbon reduction.

Ian has over 25 years’ experience in the built environment and a background in design, property consulting and project management, he has led EMCOR UK’s workplace solutions since 2015.

With his passion for workplace, Ian has been instrumental in identifying innovative solutions to workplace challenges and carrying out research on post-pandemic workplaces. A fervent supporter of evidence-based decision making, shaping the ‘future of work’ by developing workplace strategies supporting organisational success alongside people and planet.

Ian is a regular speaker at workplace leadership events and is author of several white papers focussing on people engagement, human productivity and workplace experience.

In 2023 Ian was voted by peers to join the class of Workplace Leaders Top 10 and is the current chair of the IWFM Workspace SIG (Special Interest Group).

Lisa Del Percio is VP of EMEA & APAC sales at Accruent and ServiceChannel, based in Italy. She is passionate about empowering organisations to unlock the full potential of data and automation. Lisa has a deep understanding of the workplace and facilities management spectrum, and she helps businesses harness the power of technology and data to drive value, optimise asset and energy management, and prepare for future challenges. With Lisa's guidance, businesses can move beyond simply managing their facilities and start shaping a more efficient, sustainable, and resilient future.

Rob is a consultant and analyst in the commercial real estate sector, where he has spent over three decades advising developers, investors, advisors, occupiers and public sector bodies. He was educated in geography and urban planning, and his interests range from the ‘workstation to the city’, all driven by the common theme of demand-led research. Rob’s particular perspective is understanding real estate as an outcome of social, economic and technological change, which he translates into practical advice.

Rob writes and presents widely, and has published many industry reports on behalf of the BCO, City of London Corporation, Federation of Small Business, Investment Property Forum, the Mayor’s Office and the RICS. Rob is currently a Trustee of the Property Research Trust; chair of the BCO Research Committee, and a Visiting Fellow at Henley Business School. He recently published London’s Global Office Economy: From Clerical Factory to Digital Hub (2021).

Dr Nigel Oseland is a workplace strategist, change manager, environmental psychologist, researcher, international speaker and published author with 11 years research and 24 years consulting experience. He draws on his psychology background and his own research to advise occupiers on how to redefine their workstyles and rethink their workplace to create working environments that enhance individual and organisational performance and deliver maximum value.

Nigel’s consulting practice Workplace Unlimited specialises in strategic briefing and change management to help create workplaces that improve collaboration, enhance creativity, facilitate concentration, meet psychological needs and respond to changing organisational structures. He has advised corporate businesses, public sector bodies and educational institutions in the UK and worked with corporates throughout EMEA.

Nigel is also an active researcher, speaker, lecturer and author. His current topics of interest include psychological needs, psychoacoustics, productivity, personality factors, remote working, collaboration, creativity, wellbeing, performance, biophilic design and Post Occupancy Evaluation (POE). In addition, Nigel is the programme advisor for the Workplace Trends series of international conferences.

Hannah is a Senior Lecturer in Research Methods in Business in the School of Doctoral Management Studies and works as part of the DBA team. Hannah undertook her degree in Applied Psychology and then went on to complete her PhD in the Built Environment.

There are three strands to her expertise; workplace strategy, work psychology and pedagogy, which are fundamentally related to adaptations that can be made to improve individuals experiences and health within the work environment. Some of her current projects are; examining productive workplaces, workplace loneliness and communities and teaching and learning on DBA programmes. She also has an expertise in research methods teaching and with experience in conducting research utilising both qualitative and quantitative methodologies.