17 September 2024 2pm – 3pm Zoom webinar

Overview

Join us for this ‘Pathways to success’ webinar series tailored for military service leavers transitioning to civilian careers. This series will provide a comprehensive overview of the workplace and facilities management sector, highlighting key aspects and opportunities.

Event highlights:

1. What is workplace and facilities management?

Discover the scope and importance of facilities management, including its role in maintaining and optimising physical workplaces.

2. What is a professional body?

Learn about professional bodies like IWFM (Institute of Workplace and Facilities Management) and their role in supporting and certifying workplace and facilities management professionals.

3. The workplace and facilities management market

Get insights into the current FM market, trends, and the growing demand for skilled professionals in the sector.

4. Careers in workplace and facilities management

Explore various career paths within WFM, from entry-level positions to advanced roles, suitable for Armed Forces leavers.

5. Service providers, in-house and consultants

Understand the different types of WFM roles, including service providers, in-house teams, and consultancy opportunities.

6. Sustainability and carbon reduction

Learn about the importance of sustainability and strategies for carbon reduction in WFM.

7. How to access advice

Discover resources and support systems available for career advice and guidance.

8. IWFM membership overview

Overview of the IWFM membership benefits, including a special offer for veterans and service leavers.

9. Training available

Information on training programmes and certifications that can enhance your skills and career prospects in workplace and facilities management.

10. Pathways to careers in workplace and facilities management

Guidance on the steps to transition into a workplace and facilities management career, leveraging military experience and skills.

Join us to explore the potential of a rewarding career in workplace and facilities management. This webinar series is your gateway to understanding the workplace and facilities management sector and the opportunities it holds for service leavers.

Register now to embark on your new career journey in workplace and facilities management.

Speakers

Michelle Connolly

Co-Founder & Director, 300 North

Michelle Connolly is Co-Founder and Director of 300 North - FM, Property & Infrastructure recruitment specialists. Her journey into the sector began in 2015, following a successful 15-year career in providing software solutions for the insurance and financial services markets. Drawing on the experience of working with other market leading businesses & inspirational leaders drove her desire to build an experience-focused, customer-centric business with a strong inclusive culture and highly cohesive team.

Michelle is passionate about collaborating with industry peers and connecting people to develop high performing teams, successful careers & forge long lasting relationships. As a recruitment business owner in workplace and facilities management, her aim is to attract talent from diverse backgrounds to keep the sector innovative.

Having transitioned into FM recruitment herself, she believes experience from roles outside of FM can be profoundly valuable to the industry. She advocates for FM as a promising career choice, particularly for veterans and service leavers due to the applicability of skills and experience gained in service. She is assisted by an understanding gained from having family in the Armed Forces. She's committed to promoting the Armed Forces Covenant across her networks and to making a positive impact in her field and community.

Beyond her professional work, Michelle actively supports the On Course Foundation charity, aiding injured and sick service personnel through golf events and employment opportunities in the golf industry.

Danielle Scott

Member and Customer Engagement Manager, IWFM

Danielle has worked at IWFM for 5 years as the Member and Customer Experience Manager. Danielle’s career has been centred around customer service and supporting members. Previous to IWFM, Danielle worked at Which? Membership organisation as the Membership Retention Manager. Danielle has worked on developing new initiatives for the Institute to support members including the mentoring platform, a new experiential route for Certified and Live Chat so members can chat with us whenever they need to.

Mark Sutcliffe

CEO of Facilities Services, Lorne Stewart Group

Mark has responsibility for leading the Facilities Management (FM) services team delivering to a wide range of clients across Local Government, Rail, Education and health sectors as well as commercial, manufacturing and leisure clients within the private sector. 

Mark served as a Warfare Officer in the Royal Navy from 1992 – 2001. During his Naval Career, he served in numerous ship appointments on aircraft carriers, frigates and minehunters and saw active operations in the Adriatic and Sierra Leone. After leaving the Royal Navy, Mark joined the FM industry where he provided FM and property operations across traditional contracts and PFIs, in both public and private sectors. Mark has had a varied career in FM and held many different positions, including working in operations for several service providers (large and small), and within business development. Mark has also worked in a client-side leadership role.  

Since leaving the military, Mark has been passionate about supporting the armed forces family including assisting veterans and military partners into work as well as supporting military charities such as Combat Stress. He firmly believes that FM is a great career for veterans and wants to make the FM market more accessible to veterans. Mark previously held the role of Head of the KBR Armed Forces Network, which saw success being awarded a Gold Covenant Award. He is now taking Lorne Stewart along the Armed Forces Covenant journey, having just signed the AFC and already been awarded Bronze Employer Recognition Status. 

Mark lives in West Sussex with his wife Claire and two children.