Search our insight hub and discover leading research and resources for the workplace and facilities management profession, from the pioneering professional body. 

Displaying 33 results

Report

Annual Review 2023

In 2023, the Institute entered its fourth decade IWFM embarked on a three-year strategic plan focused on growth and our strongest offering yet for members. 

11 July 2024
Report

Optimising productivity in a post-pandemic hybrid world

Post-pandemic, we all look at work and the working world through new lenses. Work and its location are no longer seen as the same thing, nor is it fixed to any one space.

25 April 2024
Report

Annual Review 2022

After two years of navigating and supporting members through the many impacts of COVID-19, 2022 was a pivotal and transformative year for IWFM as we applied our learnings to re-imagine what a modern, sustainable, progressive, and value-adding professional body should look like in the post-pandemic era.

26 July 2023
Report

The future of office design

The IWFM’s recent roundtable discussion in partnership with MillerKnoll, on the future role of the office and how it is designed, spotlighted the many possibilities for personal and corporate growth and development offered by new, more flexible working arrangements.

05 October 2022
Webinar
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How new ways of working are creating new data challenges

Episode 82 of our Navigating Turbulent Times webinar series.

Hosted by:
Peter Brogan (host): Head of Research and Insight, IWFM

05 October 2022
Report

Annual Review 2021

While 2020’s economic shutdown spared no organisation, the Institute made a modest recovery in 2021 as things opened up again. Most encouraging is that more of you stayed with us, more of you joined us at professional grades, and more of you made progress on your professional journeys with us. It was another packed year, and it is down to the continued support of our members and volunteers - whose vital contributions permeate this document – that there has been much to celebrate in challenging times.

26 July 2022
Report

The workplace now and in the future

As part of our ongoing partnership, IWFM and Ricoh carried out this research about the future of work in a hybrid landscape, including digitalisation as well as cybersecurity.

30 June 2022
Report

IWFM Market Outlook 2022 survey report

Welcome to the 2022 IWFM Market Outlook report – providing vital insights into the challenges and performance of the FM sector.

19 April 2022
Webinar
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Driving equity, diversity and inclusion EDI - join the conversation

Episode 62 of our Navigating Turbulent Times webinar series.

Hosted by Sofie Hooper

24 November 2021
Webinar
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The return on workplace investment: Can it be proven?

Episode 61 of our Navigating Turbulent Times webinar series.

Hosted by Peter Brogan

17 November 2021
Report

In pursuit of the 'Holy Grail' - Determining the Return on Workplace Investment (ROWI)

For many years workplace and facilities management professionals have discussed how best to demonstrate the added value of their work with the aim of settling any doubts about their strategic credentials and potential as a business discipline worthy of the elusive ‘seat at the board’.

17 November 2021
Webinar
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Transforming the future of work: in conversation with Nationwide

Episode 59 of our Navigating Turbulent Times webinar series.

Hosted by Sofie Hooper

13 October 2021
Webinar
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Apprenticeships and their value in the workplace’ with Rising FMs SIG and Heathrow Airport

Episode 53 of our Navigating Turbulent Times webinar series.

Panel includes:
Bernard Crouch (host): Rising FMs SIG, IWFM; Amy Williamson (host): Rising FMs SIG, IWFM; Gavin Payne: Director of Engineering and Baggage, Heathrow Airport; Kelly Stone: Head of Airside and Infrastructure Engineering, Heathrow Airport

07 July 2021
Guidance note

Simplifying technology

This guidance note looks at the future of workplace from a technological perspective. Over the last year digital technologies have played a critical role in enabling organisations to continue working effectively, despite very challenging circumstances.

16 June 2021
Webinar
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Culture matters: creating better workplaces with tech and processes with Ricoh

Episode 50 of our Navigating Turbulent Times webinar series.

Panel includes:
Peter Brogan (host): Head of Research and Insight, IWFM; James Pinder: Workplace change agent, consultant and co-founder, 3edges; Ian Ellison: Workplace change agent, co-founder and director, 3edges; Simon Truby: Regional Director of Communication and Workplace Services, Ricoh

16 June 2021
Webinar
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Hybrid working: how do you make it a reality?

Episode 48 of our Navigating Turbulent Times webinar series.

Panel includes:
Chris Moriarty (host): Director of Insight and Engagement, IWFM; Chris Kane: Author, Advisor, Advocate; Andy Kelly: Director of Facilities, Manchester Central Convention Complex Ltd; Patrick O'Farrell: Head of Facilities Management, Nationwide Building Society

21 May 2021
Webinar
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The future is hybrid IWFM’s research and post pandemic workplaces

Episode 45 of our Navigating Turbulent Times webinar series.

Panel includes:
Chris Moriarty (host): Director of Insight and Engagement, IWFM; Derrick Tate: Director, PwC; Maureen Brown: Managing Director, Sullivan Brown Resourcing Partners

22 April 2021
Infographic

Impact and Experience Survey 2020: Products and services infographic

This infographic features information about our products and services. From the Impact and Experience Survey 2020.

31 March 2021
Infographic

Impact and Experience Survey 2020: Focus and functions infographic

This infographic features information about focus and function. From the Impact and Experience Survey 2020.

31 March 2021
Infographic

Impact and Experience Survey 2020: About your membership infographic

This infographic features information about your membership. From the Impact and Experience Survey 2020.

25 March 2021

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