Displaying 9 results
Building effective business relationships
Get the knowledge and tools you need to develop positive and productive business relationships.
Contract management: commercial models, KPIs and SLAs
Maximise performance and drive value from existing contracts.
Effective facilities management professional
Are you a junior facilities manager? Find out how to create and sustain effective operations.
Improving the customer experience
Get to grips with customer types and relationships, and how to improve the rate of customers returning.
Innovation in FM
Boost your organisation's performance with innovative thinking and strategic planning for the future.
Introduction to team leading
Discover the PIER Model and find out how to lead your team to success.
Leadership and management
Understand how to lead and manage change, and how to develop and encourage innovation.
Managing flexible and remote teams
Find out how to effectively manage flexible and remote teams, outsourced contracts and multi-site operations.