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Employment and Skills

Building effective business relationships

Get the knowledge and tools you need to develop positive and productive business relationships.

Effective facilities management professional

Are you a junior facilities manager? Find out how to create and sustain effective operations.

Improving the customer experience

Get to grips with customer types and relationships, and how to improve the rate of customers returning.

Innovation in FM

Boost your organisation's performance with innovative thinking and strategic planning for the future.

Introduction to team leading

Discover the PIER Model and find out how to lead your team to success.

Leadership and management

Understand how to lead and manage change, and how to develop and encourage innovation.

Managing flexible and remote teams

Find out how to effectively manage flexible and remote teams, outsourced contracts and multi-site operations.

Professional skills for career success

Fast-track your career by understanding your behaviour, improving relationships, and planning your next steps.