ISIG Leaders Forum 2022: the data conundrum

Discussion paper

Overview

The technology revolution in FM started less than 20 years ago, streamlining work flow processes. Engineers were given hand held devices and a centralised system managed call-outs, budgets and compliance regimes. Any reporting from those systems was at best one-dimensional, but now the measurement points and data streams available are infinitesimal to the point where we are overloaded by data. The challenge has become knowing which elements are useful.