The Living Wage

Guidance note

Overview

As we all know, workplace and facilities management (FM) is mostly about people and not simply about the built environment. Our profession is increasingly aware and focused on the difference it can make for the people who work, live and stay in buildings of all types, in a range of areas such as wellbeing, comfort, flexibility and accessibility, to name but a few. In these testing COVID-19 times, the contributions of key workers, such as cleaners and security guards, have been recognised across the world as essential - the backbone of societies and economies, even - as they have kept us and our buildings safe and healthy.

In this guidance we will, of course, be talking about pay. We know that pay is not the only driver for people who work, but that doesn’t mean that it isn’t a major source of concern, especially for those delivering our frontline services.

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